Pure Trace
已上架 v1.2.2Log analysis with a keyword-matching knowledge base
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User QQ group
Fastest feedback · community help
Please include this information when reporting an issue
- ▸ Device model and OS version (e.g. iPhone 15 / iOS 18.6)
- ▸ App version (Settings → About)
- ▸ What happened, and what you expected instead
- ▸ Reliable steps to reproduce (what triggers it)
- ▸ Screenshots, screen recordings, or log files (if any)
- ▸ Whether it happens every time or only occasionally
Before you report
- Make sure Pure Trace is updated to the latest App Store version;
- Restart the app and try once more to rule out a one-off glitch.
Please include
- App version
- macOS version
- What happened and the steps to reproduce
- Screenshots or log files (redacted please — never send passwords or other secrets)
Feature requests
Very welcome! Email us your workflow and what you’d like to see.
Frequently asked questions
Didn't find your answer? Reach me through any channel above.
A log file fails to parse, or parses incompletely?
Check that the file is UTF-8 (or another common text encoding) and not locked by another process. For custom log formats, review your parsing rules. If it still fails, attach a redacted sample and let us know.
The app stutters on very large logs?
Use block search and the Minimap to work section by section instead of scrolling everything at once. If it keeps stuttering, tell us the file size and your device info.
Knowledge-base entries don't match anything?
Make sure each entry contains keywords that actually appear in your logs; Markdown headings act as match anchors. Regex is supported — escape special characters carefully.
What does iCloud sync cover?
Only configuration and knowledge-base data. Raw log files are never synced or uploaded.